The Extremely-Rated Residence Cleansing Service

The Extremely-Rated Residence Cleansing Service

 

The demand for dwelling cleansing companies is climbing 12 months by 12 months. It’s not a shock, on condition that having a clear and dust-free dwelling is crucial to anybody’s well being. It’s additionally laborious to discover a cleansing firm that can come to your property on an ongoing foundation and offers the worth one seeks.

King of Maids was began in Chicago, IL, by Kamil Kowalkowski and Filip Boksa. In the present day the corporate affords dwelling cleansing in a number of states and has gathered over 10,000 critiques from clients who used King of Maids for his or her dwelling cleansing wants. Out of the ten,000+ critiques that had been collected during the last a number of years, the corporate sits at a 4.77 out of 5-star score.

Filip credit BookingKoala, the software program behind King of Maids. BookingKoala makes accumulating critiques extraordinarily simple, making the method 99% automated. Every time a cleansing is accomplished, customers will obtain an electronic mail asking them to price the service. The way in which the system is designed, they’re additionally requested for a assessment after a buyer logs in to schedule a brand new cleansing or modify an current one. The strategy permits King of Maids to achieve quite a lot of actual suggestions, aka critiques, which helps the corporate make choices concerning the cleaners that keep on the King of Maids platform.

In the present day King of Maids has tons of cleaners who’ve accomplished tons of and 1000’s of jobs with rankings of 4.5 out of 5 or increased. This took years of suggestions, however the platform received’t permit anybody to remain on it in the event that they fall under firm requirements. Filip says ensuring that the platform has the very best cleaners is the precedence and that the corporate turns down jobs every day on account of that.

“Recruiting good folks takes a very long time, and we can not simply discover anybody to tackle the additional jobs we flip down day by day. If we did that, we’d make an additional revenue, however we’d additionally decrease our score, making King of Maids much less reliable. We take large pleasure in understanding we’re an almost 5 out of 5-star cleansing firm with over 10,000 critiques. Consider it or not, we had damaging rankings on platforms reminiscent of Google as a result of we didn’t have availability. It’s loopy to obtain such a assessment with out even making an attempt a service, however on the similar time, it brings me pleasure as a result of we all know we’re offering top-quality service.”

Earlier than implementing BookingKoala, the founders would acquire critiques manually and monitor them on spreadsheets. Then ultimately, they used a distinct software program, but it surely was not the identical. BookingKoala permits clients to guide on-line and filter via cleaners based mostly on their rankings. Filip says this can be a massive deal as a result of exhibiting the score of a cleaner when a buyer is reserving installs belief proper from the start and will increase conversions. The shopper trusts the service proper as they’re reserving as a result of they stroll away understanding an almost 5-star cleaner is coming to carry out the job. Filip says, ‘think about reserving with a 4.8 out of 5-star cleaner, you’re in good palms, but when the cleaner has no score, you don’t know what to anticipate. That significantly impacts whether or not the shopper will full checkout or not.’

Written in partnership with Maria Williams